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Overview
Complete
Unliber and Company Inc. / 30 Jul 2019 / Harris Clintian
Vendor Risk Assessment Template
Inspection score
81.48%
Failed items
3
Created actions
0
Site
Unliber and Company Inc.
Conducted on

30th Jul, 2019

3:04 PM +08

Officer in Charge
Harris Clintian
Location
The Walk Arcade, Melbourne VIC 3000, Australia
Failed items
3
Evaluation / Vendor Assessment / Vendor / Vendor 1 / Company Information
Organizational Structure
Poor
Notes
Reporting Manager is not stated clearly. Organizational chart is not available
Evaluation / Vendor Assessment / Vendor / Vendor 1 / Vendor Software Demonstration
Ease of Use
Poor
Notes
Software is not user-friendly
Evaluation / Vendor Assessment / Vendor / Vendor 1 / Completion
Overall Risk Assessment
High
Evaluation
3
81.48%
Vendor Assessment
81.48%
Click add to include a candidate vendor
Vendor Assessment / Vendor
81.48%
Vendor Assessment / Vendor / Vendor 1
76.54%
Vendor Name
Pay Shoppee
Contact Person
John Carl Sean
Vendor Assessment / Vendor / Vendor 1 / Adherence to organizational standards
75%
Timeliness
Fair
Completeness
Good
Overall Quality & Level of Professionalism
Good
Overall Response
Fair
Vendor Assessment / Vendor / Vendor 1 / Company Information
1
58.33%
Financial Viability
Good
Organizational Structure
Poor
Notes
Reporting Manager is not stated clearly. Organizational chart is not available
Experience with Similar Companies
Fair
Service Department
Good
References
Fair
Partnerships
Fair
Vendor Assessment / Vendor / Vendor 1 / Project Understanding
100%
Overall Comprehension of Project Objectives
Good
Understanding of the Business Requirements
Good
Understanding of the Business Vision
Good
Vendor Assessment / Vendor / Vendor 1 / Requirements
50%
Completeness of Vendor Response
Fair
Vendor Ability to Meet Requirements
Fair
Notes
Vendor doesn't specify the details on how they can achieve the set products.
Vendor Assessment / Vendor / Vendor 1 / Product Viability & History
75%
Technology Is Sustainable
Good
Product Roadmap
Good
Product Development Life-Cycle
Fair
New Release Process
Fair
Vendor Assessment / Vendor / Vendor 1 / Terms & Conditions
100%
Detailed Buyer Duties
Good
Terms & Conditions
Good
Notes
Detailed and on point
Photos
Purchase Agreement Details
Good
Vendor Assessment / Vendor / Vendor 1 / Vendor Software Demonstration
1
73.08%
Solution Is Integrated
Good
Aligns with Company Objectives
Good
Third-Party Products Shown
Fair
Ease of Use
Poor
Notes
Software is not user-friendly
System Performance
Good
Flow & Simplicity
Fair
System Ability To Handle Requirements
Fair
Flexibility, Tailorability, Extensibility
Fair
Ability to Answer Questions
Fair
Application Robustness
Good
Security
Good
Data Privacy
Good
Disaster Recovery Plan
Good
Vendor Assessment / Vendor / Vendor 1 / Fee Summary
87.5%
License Fees
Good
Maintenance Fees
Good
Purchase Timeline
Good
Licensing Period
Fair
Notes
Monthly renewal
Other Fees
N/A
Vendor Assessment / Vendor / Vendor 1 / Completion
1
100%
Overall Risk Assessment
High
Recommendations
Least priority: This software is not user friendly and the licensing should be renewed every month.
Vendor Assessment / Vendor / Vendor 2
86.42%
Vendor Name
PayLaz Inc.
Contact Person
James Daffiel
Vendor Assessment / Vendor / Vendor 2 / Adherence to organizational standards
87.5%
Timeliness
Good
Completeness
Good
Overall Quality & Level of Professionalism
Fair
Overall Response
Good
Vendor Assessment / Vendor / Vendor 2 / Company Information
83.33%
Financial Viability
Good
Organizational Structure
Fair
Notes
The structure of the organization is good but some roles are unclear
Experience with Similar Companies
Good
Notes
Recommended by previous clients
Service Department
Good
References
Good
Partnerships
Fair
Vendor Assessment / Vendor / Vendor 2 / Project Understanding
100%
Overall Comprehension of Project Objectives
Good
Understanding of the Business Requirements
Good
Understanding of the Business Vision
Good
Vendor Assessment / Vendor / Vendor 2 / Requirements
75%
Completeness of Vendor Response
Fair
Vendor Ability to Meet Requirements
Good
Vendor Assessment / Vendor / Vendor 2 / Product Viability & History
87.5%
Technology Is Sustainable
Good
Product Roadmap
Good
Product Development Life-Cycle
Good
New Release Process
Fair
Vendor Assessment / Vendor / Vendor 2 / Terms & Conditions
100%
Detailed Buyer Duties
Good
Terms & Conditions
Good
Notes
Approved detailed terms and conditions
Photos
Purchase Agreement Details
Good
Vendor Assessment / Vendor / Vendor 2 / Vendor Software Demonstration
96.15%
Solution Is Integrated
Good
Aligns with Company Objectives
Good
Third-Party Products Shown
Fair
Ease of Use
Good
System Performance
Good
Flow & Simplicity
Good
System Ability To Handle Requirements
Good
Flexibility, Tailorability, Extensibility
Good
Ability to Answer Questions
Good
Application Robustness
Good
Security
Good
Data Privacy
Good
Disaster Recovery Plan
Good
Vendor Assessment / Vendor / Vendor 2 / Fee Summary
62.5%
License Fees
Fair
Maintenance Fees
Fair
Purchase Timeline
Fair
Licensing Period
Good
Other Fees
N/A
Vendor Assessment / Vendor / Vendor 2 / Completion
33.33%
Overall Risk Assessment
Low
Recommendations
Their fees are competitive but the quality of software is remarkable.
Sign-off
Recommended Vendor
PayLaz Inc.
Overall Recommendation
Software ease of use is fantastic, their fees are competitive but it is fine since they can cater all organizational set standards.
Name and Signature of Officer in Charge
Harris Clintian
30th Jul, 2019 3:47 PM +08
Media summary