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Overview
Complete
SIPOC Template
Highlander Car Dealership / 19 Feb 2020 / Jeremy Jerson
Failed items
0
Created actions
0
Site
Highlander Car Dealership
Conducted on (Date and Time)

19th Feb, 2020

3:38 PM +08

Officer in Charge
Jeremy Jerson
Location
3186 Royal Berkshire Ln, Oakland, MI, 48363
Inspection
Suppliers
Entities that initiate work by providing requests and work orders to be done.
• Dealers • Customers
Input
Requests or work orders provided by suppliers for processing.
• Car Models • Car Specifications • Prices • Availability
Process
Steps taken to convert input to a specified output
-- Purchasing a Car -- 1. Determine car options 2. Review specifications and test drive 3. Negotiate price and delivery date 4. Sign paperwork 5. Collect vehicle
Output
Product or services that result from the process
• Car • Payment • Paperwork • Service contract • Delivery date
Customer
Recipient of the process output
• Individual customers • Companies
Completion
Recommendations
Make sure to add new trainees to distribution list so they can receive updated SIPOC plans.
Officer in Charge (Full Name and Signature)
Jeremy Jerson
19th Feb, 2020 4:41 PM +08