Highlander Car Dealership / 19 Feb 2020 / Jeremy Jerson
Highlander Car Dealership
Conducted on (Date and Time)
19th Feb, 2020
3:38 PM PST
Officer in Charge
3186 Royal Berkshire Ln, Oakland, MI, 48363
Entities that initiate work by providing requests and work orders to be done.
• Dealers • Customers
Requests or work orders provided by suppliers for processing.
• Car Models • Car Specifications • Prices • Availability
Steps taken to convert input to a specified output
-- Purchasing a Car -- 1. Determine car options 2. Review specifications and test drive 3. Negotiate price and delivery date 4. Sign paperwork 5. Collect vehicle
Product or services that result from the process
• Car • Payment • Paperwork • Service contract • Delivery date
Recipient of the process output
• Individual customers • Companies
Make sure to add new trainees to distribution list so they can receive updated SIPOC plans.
Officer in Charge (Full Name and Signature)
19th Feb, 2020 4:41 PM PST